Powered by BancTec

At Magellan we continually strive to deliver excellent service to our intermediary partners. However, unprecedented demand for our products coupled with resource constraints means we are currently aiming to provide the following turnaround times:

DIP Decisions: 5 working days from date of DIP Submission.
Initial Application Underwriter Assessment: 10 working days from receipt of the last DIP checklist item.

Fully packaged applications are being prioritised, in particular those ready for offer.

We are working hard to solve this temporary situation and appreciate your patience at this time.